Difficulty, lack of resources, ethical disagreement… Six in ten working people are exposed to conflicts of values at work. This is what a Dares survey of working conditions reveals, confirmed by health insurance figures. But what are the professional categories concerned and what is its impact on health?
Workers on precarious contracts are the category that least often declares to be exposed to conflicts of values despite possible situations of personal disagreement or sacrifice of the quality of work.
However, 61% of working people say they are exposed to conflicts of values and among them more than a third experience a significant ethical conflict , which could endanger their physical or mental health. If the material working conditions are not called into question for the latter, a large majority (83%) say ” not being able to do a good job, sacrificing quality “. Among the possible causes, the investigation mentions:
- excessive pace and amount of work;
- tasks of great physical strain;
- a poorly paid job;
- verbal assaults on the part of the public.
Among the assets overexposed to value conflicts, the latter largely estimate:
- often having to do things they disapprove of (96% of cases);
- lying to clients, patients, users, colleagues (71%);
- take risks for their mental or physical health or that of users, clients, patients or colleagues.
These situations generally relate more often to jobs in contact with the public such as health professions, education, public security but also employees of banks and insurance companies or executives of the public service.
Impacts on physical and mental health
The employees most exposed to conflicts of values and their accumulation more frequently report degraded physical and mental health.
As the authors of the survey recall, these situations of conflicting values, sources of suffering, can lead to extreme cases of suicide .
47% of working people who are victims of an overexposure to conflicts of values declare an impaired health even if the figures are lower for those who have the pride of a ” useful and well done job “.
The risk of declaring reduced well-being is 2.3 times higher for an individual whose work lacks meaning and quality.
These situations can also cause sleep disorders (risk between 1.4 times and 1.6 times higher) and cause depressive symptoms (16% in the case of conflicts relating to the meaning and quality of work and up to 26% in the case of overexposure to value conflicts).